Accessibility Policy

Accessibility Policy
Last Updated: December 4, 2025

We are committed to ensuring that all guests, including individuals with disabilities, can access and enjoy The Jonquil Motel and our website. This Accessibility Policy outlines the steps we take to provide an inclusive and accessible experience.

1. Property Accessibility

• All guest rooms at The Jonquil Motel are located on the ground floor
• The property is flat and some rooms do not require a step to access guest rooms
• Private on-site parking is available adjacent to the rooms
• Pathways to guest rooms and outdoor spaces are level
• If you require specific accommodations or have questions about accessibility, please contact us before your arrival so we can assist you

2. Website Accessibility

We aim to make our website accessible and usable for all visitors, including those using assistive technologies.
Steps we take include:

• Using clear headings and readable text
• Providing alt text for meaningful images wherever possible
• Ensuring the website is navigable by keyboard
• Following general principles of WCAG 2.1 accessibility guidelines
• Monitoring the site for issues affecting usability

If you encounter any barriers while using our website, contact us so we can address the issue.

3. Service Animals

• Service animals are welcome in accordance with ADA guidelines
• Guests with service animals are encouraged to notify us prior to arrival
• Emotional support animals are subject to our standard pet policy

4. Communication Assistance

• Guests who require specific communication accommodations may contact us in advance
• We are happy to assist with reservation support, policy clarification, or alternative formats upon request

5. Ongoing Efforts

• We are continually reviewing our property and website to improve accessibility
• Feedback from guests helps guide our efforts
• If you experience an accessibility issue, we will make every reasonable effort to resolve it promptly

6. Contact Information

If you have questions about our accessibility features or need assistance during your stay, please contact us:

The Jonquil Motel
317 Tombstone Canyon
Bisbee, AZ 85603
mail@thejonquil.com
520-432-7371