Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay with us. By using our website or booking a reservation, you agree to the practices described in this policy.

1. Information We Collect

Personal information you provide:
• Name
• Email address
• Phone number
• Billing details
• Reservation information (dates, number of guests, special requests)

Automatically collected information:
• IP address
• Browser type
• Device information
• Pages viewed
• Referral sources

2. How We Use Your Information

• Process and manage reservations
• Communicate about your stay
• Improve our website and guest experience
• Send necessary updates related to bookings or policies
• Comply with legal requirements

We do not sell or rent your information to third parties.

3. Payment and Reservation Security

Payments are processed securely through our booking partners. We do not store full credit card numbers on our website servers. Your credit card details are used only to secure your reservation and are handled according to industry security standards.

4. Sharing of Information

We may share your information with:
• Booking partners such as Cloudbeds, Booking.com, and Airbnb
• Service providers assisting with hosting or analytics
• Legal authorities when required for compliance or security

We do not share your information for marketing purposes without your explicit consent.

5. Cookies and Tracking

Our website may use cookies or analytics tools to improve:
• Website functionality
• User experience
• Traffic insights

You may adjust cookie settings through your browser at any time.

6. Email Communications

If you subscribe to our newsletter or opt in to marketing emails, we may send:
• Updates
• Special offers
• Property news

You may unsubscribe at any time using the link included in each email. Transactional emails related to reservations may still be sent when necessary.

7. Data Retention

We retain personal data only as long as necessary for:
• Legal compliance
• Business operations
• Reservation history

After this period, information is securely deleted.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 16. If we become aware that such data has been collected, we will delete it promptly.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

10. Your Rights

Depending on your location, you may have the right to:
• Access the information we hold
• Request corrections
• Request deletion of your data
• Opt out of marketing communications
• Request details on how we use your data

11. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data. While we take steps to secure your information, no method of online transmission or storage is completely secure.

12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Last Updated date.

13. Contact Us

The Jonquil Motel
317 Tombstone Canyon
Bisbee, AZ 85603
mail@thejonquil.com
520-432-7371